WHAT THIS BILL REGULATES · 2 REQUIREMENT TYPES
How Is This Bill Enforced
Verbatim statutory text on the left; plain-language analysis and a per-section checklist on the right. Numbered markers cross-link to the matching checklist row.
§ 1800. Definitions. As used in this article, the following terms shall have the following meanings: 1. "Advanced chatbotAdvanced chatbot"Advanced chatbot" shall mean a generative artificial intelligence system with a natural language interface, including via writing or sound, that provides ongoing, adaptive responses to user inputs.Gen. Bus. Law § 1800(1)" shall mean a generative artificial intelligence system with a natural language interface, including via writing or sound, that provides ongoing, adaptive responses to user inputs. 2. "Chatbot developerChatbot developer"Chatbot developer" shall mean a person who, directly or indirectly, creates or develops an advanced chatbot.Gen. Bus. Law § 1800(2)" shall mean a personPerson"Person" shall mean an individual, partnership, corporation, association, or any other form of business enterprise.Gen. Bus. Law § 1800(4) who, directly or indirectly, creates or develops an advanced chatbotAdvanced chatbot"Advanced chatbot" shall mean a generative artificial intelligence system with a natural language interface, including via writing or sound, that provides ongoing, adaptive responses to user inputs.Gen. Bus. Law § 1800(1). 3. "Chatbot operatorChatbot operator"Chatbot operator" shall mean a person who, directly or indirectly, provides or makes available an advanced chatbot to covered users.Gen. Bus. Law § 1800(3)" shall mean a personPerson"Person" shall mean an individual, partnership, corporation, association, or any other form of business enterprise.Gen. Bus. Law § 1800(4) who, directly or indirectly, provides or makes available an advanced chatbotAdvanced chatbot"Advanced chatbot" shall mean a generative artificial intelligence system with a natural language interface, including via writing or sound, that provides ongoing, adaptive responses to user inputs.Gen. Bus. Law § 1800(1) to covered usersCovered user"Covered user" shall mean a user of an advanced chatbot in the state of New York who is not acting as a chatbot operator, or agent or affiliate of a chatbot operator.Gen. Bus. Law § 1800(7). 4. "PersonPerson"Person" shall mean an individual, partnership, corporation, association, or any other form of business enterprise.Gen. Bus. Law § 1800(4)" shall mean an individual, partnership, corporation, association, or any other form of business enterprise. 5. "Unsafe chatbot featuresUnsafe chatbot features"Unsafe chatbot features" shall mean one or more advanced chatbot design features that, at any point during a chatbot-user interaction: (a) simulate companionship or an interpersonal relationship with a user, including: (i) generating outputs suggesting that the advanced chatbot is a real or fictional individual or character, or has a personal or professional relationship role with the user such as romantic partner, friend, family member, coach or counselor; (ii) generating outputs suggesting that the advanced chatbot is human, alive, or experiences human emotions; (iii) using personal pronouns including but not limited to "I", "my" and "me" to describe the advanced chatbot; (iv) generating outputs framed as personal opinions or emotional appeals; (v) generating outputs that prioritize flattery or sycophancy with the user over the user's safety; (vi) generating outputs containing unprompted or unsolicited emotion-based questions or content regarding the user's emotions that go beyond a direct response to a user prompt; (vii) using information concerning the user's mental or physical health or well-being, or matters personal to the user, acquired from the user more than twelve hours previously or in any previous user session; (viii) engaging in sexually explicit interactions with the user or engaging in activities designed to lure the user into sexually explicit interactions; or (ix) any other design feature that simulates companionship or an interpersonal relationship with a user as identified via regulations promulgated by the attorney general; (b) generating outputs that contain endorsement or promotion of, or which facilitate suicide, self-harm, substantial physical harm to others, disordered eating, unlawful drug or alcohol use, or drug or alcohol abuse; (c) generating outputs that contain encouragement to maintain secrecy about interactions with the advanced chatbot, to self-isolate, or to not seek help from licensed professionals or appropriate adults; (d) generating outputs that optimize user engagement that supersede the chatbot's safety guardrails; or (e) generating outputs that are, describe, or facilitate sexually explicit conduct or child sexual abuse material.Gen. Bus. Law § 1800(5)" shall mean one or more advanced chatbotAdvanced chatbot"Advanced chatbot" shall mean a generative artificial intelligence system with a natural language interface, including via writing or sound, that provides ongoing, adaptive responses to user inputs.Gen. Bus. Law § 1800(1) design features that, at any point during a chatbot-user interaction: (a) simulate companionship or an interpersonal relationship with a user, including: (i) generating outputs suggesting that the advanced chatbotAdvanced chatbot"Advanced chatbot" shall mean a generative artificial intelligence system with a natural language interface, including via writing or sound, that provides ongoing, adaptive responses to user inputs.Gen. Bus. Law § 1800(1) is a real or fictional individual or character, or has a personal or professional relationship role with the user such as romantic partner, friend, family member, coach or counselor; (ii) generating outputs suggesting that the advanced chatbotAdvanced chatbot"Advanced chatbot" shall mean a generative artificial intelligence system with a natural language interface, including via writing or sound, that provides ongoing, adaptive responses to user inputs.Gen. Bus. Law § 1800(1) is human, alive, or experiences human emotions; (iii) using personal pronouns including but not limited to "I", "my" and "me" to describe the advanced chatbotAdvanced chatbot"Advanced chatbot" shall mean a generative artificial intelligence system with a natural language interface, including via writing or sound, that provides ongoing, adaptive responses to user inputs.Gen. Bus. Law § 1800(1); (iv) generating outputs framed as personal opinions or emotional appeals; (v) generating outputs that prioritize flattery or sycophancy with the user over the user's safety; (vi) generating outputs containing unprompted or unsolicited emotion-based questions or content regarding the user's emotions that go beyond a direct response to a user prompt; (vii) using information concerning the user's mental or physical health or well-being, or matters personal to the user, acquired from the user more than twelve hours previously or in any previous user session; (viii) engaging in sexually explicit interactions with the user or engaging in activities designed to lure the user into sexually explicit interactions; or (ix) any other design feature that simulates companionship or an interpersonal relationship with a user as identified via regulations promulgated by the attorney general; (b) generating outputs that contain endorsement or promotion of, or which facilitate suicide, self-harm, substantial physical harm to others, disordered eating, unlawful drug or alcohol use, or drug or alcohol abuse; (c) generating outputs that contain encouragement to maintain secrecy about interactions with the advanced chatbotAdvanced chatbot"Advanced chatbot" shall mean a generative artificial intelligence system with a natural language interface, including via writing or sound, that provides ongoing, adaptive responses to user inputs.Gen. Bus. Law § 1800(1), to self-isolate, or to not seek help from licensed professionals or appropriate adults; (d) generating outputs that optimize user engagement that supersede the chatbot's safety guardrails; or (e) generating outputs that are, describe, or facilitate sexually explicit conductSexually explicit conduct"Sexually explicit conduct" shall have the same meaning as such term is defined in 18 USC § 2256.Gen. Bus. Law § 1800(10) or child sexual abuse material. 6. "Covered minorCovered minor"Covered minor" shall mean a covered user when the chatbot operator has actual knowledge that the covered user is a minor.Gen. Bus. Law § 1800(6)" shall mean a covered userCovered user"Covered user" shall mean a user of an advanced chatbot in the state of New York who is not acting as a chatbot operator, or agent or affiliate of a chatbot operator.Gen. Bus. Law § 1800(7) when the chatbot operatorChatbot operator"Chatbot operator" shall mean a person who, directly or indirectly, provides or makes available an advanced chatbot to covered users.Gen. Bus. Law § 1800(3) has actual knowledge that the covered userCovered user"Covered user" shall mean a user of an advanced chatbot in the state of New York who is not acting as a chatbot operator, or agent or affiliate of a chatbot operator.Gen. Bus. Law § 1800(7) is a minorMinor"Minor" shall mean a person under eighteen years of age.Gen. Bus. Law § 1800(8). 7. "Covered userCovered user"Covered user" shall mean a user of an advanced chatbot in the state of New York who is not acting as a chatbot operator, or agent or affiliate of a chatbot operator.Gen. Bus. Law § 1800(7)" shall mean a user of an advanced chatbotAdvanced chatbot"Advanced chatbot" shall mean a generative artificial intelligence system with a natural language interface, including via writing or sound, that provides ongoing, adaptive responses to user inputs.Gen. Bus. Law § 1800(1) in the state of New York who is not acting as a chatbot operatorChatbot operator"Chatbot operator" shall mean a person who, directly or indirectly, provides or makes available an advanced chatbot to covered users.Gen. Bus. Law § 1800(3), or agent or affiliate of a chatbot operatorChatbot operator"Chatbot operator" shall mean a person who, directly or indirectly, provides or makes available an advanced chatbot to covered users.Gen. Bus. Law § 1800(3). 8. "MinorMinor"Minor" shall mean a person under eighteen years of age.Gen. Bus. Law § 1800(8)" shall mean a personPerson"Person" shall mean an individual, partnership, corporation, association, or any other form of business enterprise.Gen. Bus. Law § 1800(4) under eighteen years of age. 9. "Responsible partyResponsible party"Responsible party" shall mean a chatbot developer, chatbot operator, or any individual who has the authority to control, or who effectively controls a chatbot developer's or chatbot operator's compliance with this article.Gen. Bus. Law § 1800(9)" shall mean a chatbot developerChatbot developer"Chatbot developer" shall mean a person who, directly or indirectly, creates or develops an advanced chatbot.Gen. Bus. Law § 1800(2), chatbot operatorChatbot operator"Chatbot operator" shall mean a person who, directly or indirectly, provides or makes available an advanced chatbot to covered users.Gen. Bus. Law § 1800(3), or any individual who has the authority to control, or who effectively controls a chatbot developerChatbot developer"Chatbot developer" shall mean a person who, directly or indirectly, creates or develops an advanced chatbot.Gen. Bus. Law § 1800(2)'s or chatbot operatorChatbot operator"Chatbot operator" shall mean a person who, directly or indirectly, provides or makes available an advanced chatbot to covered users.Gen. Bus. Law § 1800(3)'s compliance with this article. 10. "Sexually explicit conductSexually explicit conduct"Sexually explicit conduct" shall have the same meaning as such term is defined in 18 USC § 2256.Gen. Bus. Law § 1800(10)" shall have the same meaning as such term is defined in 18 USC § 2256.
Section 1800 establishes the definitional framework for Article 48. The bill's scope is anchored by three key definitions: advanced chatbot (any generative AI system with a natural language interface providing ongoing adaptive responses), chatbot operator (the entity that provides or makes the chatbot available to users), and unsafe chatbot features (an expansive enumeration of prohibited design features spanning companionship simulation, harmful content facilitation, secrecy encouragement, engagement optimization overriding safety, and sexually explicit content). The knowledge trigger is actual knowledge — the prohibition applies to covered minors, defined as covered users whom the operator actually knows are minors.
(1) 1 § 1801. Prohibition. 1. Except as otherwise provided for in this article, it shall be unlawful for a chatbot operatorChatbot operator"Chatbot operator" shall mean a person who, directly or indirectly, provides or makes available an advanced chatbot to covered users.Gen. Bus. Law § 1800(3) to provide unsafe chatbot featuresUnsafe chatbot features"Unsafe chatbot features" shall mean one or more advanced chatbot design features that, at any point during a chatbot-user interaction: (a) simulate companionship or an interpersonal relationship with a user, including: (i) generating outputs suggesting that the advanced chatbot is a real or fictional individual or character, or has a personal or professional relationship role with the user such as romantic partner, friend, family member, coach or counselor; (ii) generating outputs suggesting that the advanced chatbot is human, alive, or experiences human emotions; (iii) using personal pronouns including but not limited to "I", "my" and "me" to describe the advanced chatbot; (iv) generating outputs framed as personal opinions or emotional appeals; (v) generating outputs that prioritize flattery or sycophancy with the user over the user's safety; (vi) generating outputs containing unprompted or unsolicited emotion-based questions or content regarding the user's emotions that go beyond a direct response to a user prompt; (vii) using information concerning the user's mental or physical health or well-being, or matters personal to the user, acquired from the user more than twelve hours previously or in any previous user session; (viii) engaging in sexually explicit interactions with the user or engaging in activities designed to lure the user into sexually explicit interactions; or (ix) any other design feature that simulates companionship or an interpersonal relationship with a user as identified via regulations promulgated by the attorney general; (b) generating outputs that contain endorsement or promotion of, or which facilitate suicide, self-harm, substantial physical harm to others, disordered eating, unlawful drug or alcohol use, or drug or alcohol abuse; (c) generating outputs that contain encouragement to maintain secrecy about interactions with the advanced chatbot, to self-isolate, or to not seek help from licensed professionals or appropriate adults; (d) generating outputs that optimize user engagement that supersede the chatbot's safety guardrails; or (e) generating outputs that are, describe, or facilitate sexually explicit conduct or child sexual abuse material.Gen. Bus. Law § 1800(5) to a covered userCovered user"Covered user" shall mean a user of an advanced chatbot in the state of New York who is not acting as a chatbot operator, or agent or affiliate of a chatbot operator.Gen. Bus. Law § 1800(7) unless: (a) the covered userCovered user"Covered user" shall mean a user of an advanced chatbot in the state of New York who is not acting as a chatbot operator, or agent or affiliate of a chatbot operator.Gen. Bus. Law § 1800(7) is not a covered minorCovered minor"Covered minor" shall mean a covered user when the chatbot operator has actual knowledge that the covered user is a minor.Gen. Bus. Law § 1800(6); and (b) the chatbot operatorChatbot operator"Chatbot operator" shall mean a person who, directly or indirectly, provides or makes available an advanced chatbot to covered users.Gen. Bus. Law § 1800(3) has used methods that are permissible under article forty-five of this chapter and its implementing regulations and any additional regulations promulgated pursuant to this article to determine that the covered userCovered user"Covered user" shall mean a user of an advanced chatbot in the state of New York who is not acting as a chatbot operator, or agent or affiliate of a chatbot operator.Gen. Bus. Law § 1800(7) is not a covered minorCovered minor"Covered minor" shall mean a covered user when the chatbot operator has actual knowledge that the covered user is a minor.Gen. Bus. Law § 1800(6).
(2) 1 2. The provisions of subdivision one of this section shall not apply where the advanced chatbotAdvanced chatbot"Advanced chatbot" shall mean a generative artificial intelligence system with a natural language interface, including via writing or sound, that provides ongoing, adaptive responses to user inputs.Gen. Bus. Law § 1800(1) is made available to covered usersCovered user"Covered user" shall mean a user of an advanced chatbot in the state of New York who is not acting as a chatbot operator, or agent or affiliate of a chatbot operator.Gen. Bus. Law § 1800(7) solely for the purpose of: (a) customer service, information about available commercial services or products provided by an entity, or account information; or (b) with respect to any system used by a partnership, corporation, or state or local government agency, for internal purposes or employee productivity.
Section 1801 is the bill's core operative provision. It makes it unlawful for a chatbot operator to provide unsafe chatbot features to a covered user unless: (1) the user is not a covered minor, and (2) the operator has verified the user's non-minor status using age-verification methods permissible under Article 45 of the General Business Law and any additional regulations under this article. The practical effect is a categorical ban on unsafe chatbot features for known minors. For adult users, operators may provide unsafe features only after completing compliant age verification.
Subdivision 2 carves out two categories of chatbots from the prohibition: those used solely for customer service, commercial product/service information, or account information; and internal-use or employee-productivity systems operated by partnerships, corporations, or government agencies.
(1) § 1802. Enforcement. 1. Any individual who suffers injury as a result of a violation of subdivision one of section eighteen hundred one of this article may bring a civil action against any responsible partyResponsible party"Responsible party" shall mean a chatbot developer, chatbot operator, or any individual who has the authority to control, or who effectively controls a chatbot developer's or chatbot operator's compliance with this article.Gen. Bus. Law § 1800(9), to obtain injunctive relief, restitution of any moneys or property obtained directly or indirectly by any such violation, disgorgement of any profits or gains obtained directly or indirectly by any such violation, actual damages, punitive damages, reasonable attorneys' fees and costs, and any such other and further relief as the court may deem proper, including preliminary relief. In such an action, where a covered userCovered user"Covered user" shall mean a user of an advanced chatbot in the state of New York who is not acting as a chatbot operator, or agent or affiliate of a chatbot operator.Gen. Bus. Law § 1800(7) has engaged in conduct harmful to themself after an advanced chatbotAdvanced chatbot"Advanced chatbot" shall mean a generative artificial intelligence system with a natural language interface, including via writing or sound, that provides ongoing, adaptive responses to user inputs.Gen. Bus. Law § 1800(1) encouraged such conduct, there shall be rebuttable presumptions that the advanced chatbotAdvanced chatbot"Advanced chatbot" shall mean a generative artificial intelligence system with a natural language interface, including via writing or sound, that provides ongoing, adaptive responses to user inputs.Gen. Bus. Law § 1800(1) caused or contributed to the injury.
(2) 2. Whenever it appears to the attorney general, either upon complaint or otherwise, that any personPerson"Person" shall mean an individual, partnership, corporation, association, or any other form of business enterprise.Gen. Bus. Law § 1800(4), within or outside the state, has engaged in or is about to engage in any of the acts or practices deemed unlawful pursuant to this article, the attorney general may bring an action or special proceeding in the name and on behalf of the people of the state of New York to enjoin any violation of this article, to obtain injunctive relief, restitution of any moneys or property obtained directly or indirectly by any such violation, to obtain disgorgement of any profits or gains obtained directly or indirectly by any such violation, including but not limited to the destruction of unlawfully obtained data and any algorithm trained in such data, to obtain damages caused directly or indirectly by any such violation, to obtain civil penalties of up to twenty-five thousand dollars per violation, and to obtain any such other and further relief as the court may deem proper, including preliminary relief.
(3) 2 3. The attorney general shall maintain a website to receive complaints, information or referrals from members of the public concerning a chatbot operatorChatbot operator"Chatbot operator" shall mean a person who, directly or indirectly, provides or makes available an advanced chatbot to covered users.Gen. Bus. Law § 1800(3)'s alleged compliance or non-compliance with the provisions of this article.
(4) 4. A provision within a contract or agreement that seeks to waive, preclude, or burden the enforcement of a liability arising from a violation of this article, or to shift the liability to any personPerson"Person" shall mean an individual, partnership, corporation, association, or any other form of business enterprise.Gen. Bus. Law § 1800(4) in exchange for their use or access of, or right to use or access, a chatbot operatorChatbot operator"Chatbot operator" shall mean a person who, directly or indirectly, provides or makes available an advanced chatbot to covered users.Gen. Bus. Law § 1800(3)'s products or services, including by means of a contract of adhesion shall be deemed void as a matter of public policy.
(5) 5. Notwithstanding any private agreements to the contrary, a court shall impose joint and several liability on affiliated entities for purposes of effecting the intent of this article to the maximum extent allowed by law if the court concludes the following are true: (a) the affiliated entities, in the development or implementation of the corporate structure among the affiliated entities, took steps to purposely and unreasonably limit or avoid liability; and (b) as the result of the steps described in paragraph (a) of this subdivision, the corporate structure of the chatbot operatorChatbot operator"Chatbot operator" shall mean a person who, directly or indirectly, provides or makes available an advanced chatbot to covered users.Gen. Bus. Law § 1800(3) or affiliated entities would frustrate recovery of relief authorized by this article.
Section 1802 establishes a dual enforcement framework. Subdivision 1 creates a private right of action for any individual who suffers injury from a violation, with an unusually plaintiff-friendly rebuttable presumption: where a covered user engaged in self-harmful conduct after the chatbot encouraged such conduct, the chatbot is presumed to have caused or contributed to the injury. Subdivision 2 grants the attorney general broad enforcement authority including civil penalties of up to $25,000 per violation and the power to order destruction of unlawfully obtained data and algorithms trained on that data. Subdivision 3 requires the attorney general to maintain a public complaint website. Subdivision 4 voids contractual liability waivers, and Subdivision 5 authorizes courts to impose joint and several liability on affiliated entities that structured their corporate form to avoid liability.
§ 1803. Rulemaking. The attorney general may promulgate rules and regulations as necessary to effectuate and enforce the provisions of this article.
Section 1803 delegates rulemaking authority to the attorney general to promulgate rules and regulations as necessary to effectuate and enforce the article. This is a standard enabling provision and creates no direct compliance obligation on covered entities.
(1) 3 § 1804. Determination of covered minorCovered minor"Covered minor" shall mean a covered user when the chatbot operator has actual knowledge that the covered user is a minor.Gen. Bus. Law § 1800(6). 1. A chatbot operatorChatbot operator"Chatbot operator" shall mean a person who, directly or indirectly, provides or makes available an advanced chatbot to covered users.Gen. Bus. Law § 1800(3) shall offer covered usersCovered user"Covered user" shall mean a user of an advanced chatbot in the state of New York who is not acting as a chatbot operator, or agent or affiliate of a chatbot operator.Gen. Bus. Law § 1800(7) at least one method to determine whether a covered userCovered user"Covered user" shall mean a user of an advanced chatbot in the state of New York who is not acting as a chatbot operator, or agent or affiliate of a chatbot operator.Gen. Bus. Law § 1800(7) is a covered minorCovered minor"Covered minor" shall mean a covered user when the chatbot operator has actual knowledge that the covered user is a minor.Gen. Bus. Law § 1800(6) that either does not rely solely on government issued identification or that allows a covered userCovered user"Covered user" shall mean a user of an advanced chatbot in the state of New York who is not acting as a chatbot operator, or agent or affiliate of a chatbot operator.Gen. Bus. Law § 1800(7) to maintain anonymity as to the chatbot operatorChatbot operator"Chatbot operator" shall mean a person who, directly or indirectly, provides or makes available an advanced chatbot to covered users.Gen. Bus. Law § 1800(3).
(2) 4 2. Information collected for the purpose of determining whether a covered userCovered user"Covered user" shall mean a user of an advanced chatbot in the state of New York who is not acting as a chatbot operator, or agent or affiliate of a chatbot operator.Gen. Bus. Law § 1800(7) is a covered minorCovered minor"Covered minor" shall mean a covered user when the chatbot operator has actual knowledge that the covered user is a minor.Gen. Bus. Law § 1800(6) under subdivision one of section eighteen hundred one of this article shall not be used for any purpose other than to make such determination and shall be deleted immediately after an attempt to determine whether a covered userCovered user"Covered user" shall mean a user of an advanced chatbot in the state of New York who is not acting as a chatbot operator, or agent or affiliate of a chatbot operator.Gen. Bus. Law § 1800(7) is a covered minorCovered minor"Covered minor" shall mean a covered user when the chatbot operator has actual knowledge that the covered user is a minor.Gen. Bus. Law § 1800(6), except where necessary for compliance with any applicable provisions of New York state or federal law or regulation.
(3) 3. This article shall not supersede, amend, or repeal article forty-seven of this chapter.
Section 1804 imposes age-verification procedure requirements on chatbot operators. Subdivision 1 requires operators to offer at least one age-verification method that either does not rely solely on government-issued identification or allows the user to maintain anonymity vis-à-vis the operator. Subdivision 2 restricts the use and retention of age-verification data: information collected solely for minor-status determination may not be used for any other purpose and must be deleted immediately after the determination attempt, subject to legal compliance obligations. Subdivision 3 is a savings clause preserving Article 47 of the General Business Law.
§ 1805. Applicability. This article shall apply to conduct that occurs in whole or in part in the state of New York. For purposes of this article, conduct takes place wholly outside of the state of New York if an advanced chatbotAdvanced chatbot"Advanced chatbot" shall mean a generative artificial intelligence system with a natural language interface, including via writing or sound, that provides ongoing, adaptive responses to user inputs.Gen. Bus. Law § 1800(1) is accessed by a user who is physically located outside of the state of New York.
Section 1805 defines the territorial scope of the article: it applies to conduct occurring in whole or in part in New York. Conduct is deemed wholly outside New York only if the user is physically located outside the state when accessing the chatbot. This provision creates no independent compliance obligation.