Plain Language
Health facilities, clinics, physician's offices, and group practice offices that use generative AI to create patient communications about clinical information must include a prominent disclaimer that the communication was AI-generated. The required format varies by medium: for letters, emails, and similar written messages, the disclaimer must appear prominently at the beginning; for chat-based telehealth and continuous online interactions, it must be displayed throughout; for audio, it must be stated verbally at the start and end; and for video, it must be displayed throughout. This obligation applies only to communications pertaining to patient clinical information — administrative messages about scheduling, billing, or clerical matters are excluded.
Statutory Text
(b) A health facility, clinic, physician's office, or office of a group practice that uses generative artificial intelligence to generate written or verbal patient communications pertaining to patient clinical information shall ensure that the communications include both of the following: (1) A disclaimer that indicates to the patient that the communication was generated by generative artificial intelligence and that is provided in the following manner: (A) for written communications involving physical and digital media, including letters, emails, and other occasional messages, the disclaimer shall appear prominently at the beginning of each communication; (B) for written communications involving continuous online interactions, including chat-based telehealth, the disclaimer shall be prominently displayed throughout the interaction; (C) for audio communications, the disclaimer shall be provided verbally at the start and the end of the interaction; or (D) for video communications, the disclaimer shall be prominently displayed throughout the interaction.