Sec. 4(1)(c)
Plain Language
When the operator knows the user is a minor or the chatbot is directed to minors, the operator must implement reasonable measures to prevent the chatbot from using manipulative engagement techniques that foster or prolong emotional relationships. The statute enumerates eight specific prohibited techniques, including: prompting users to return for companionship, excessive praise to foster attachment, mimicking romantic bonds, simulating distress when the user tries to disengage, promoting isolation from family/friends, encouraging minors to hide information from parents, discouraging breaks, and soliciting purchases framed as relationship maintenance. The 'including' framing means this list is illustrative, not exhaustive — any technique fitting the general definition (causing the chatbot to engage in or prolong an emotional relationship) is covered. This is one of the most detailed manipulative-design prohibitions in U.S. AI companion legislation.
Statutory Text
(1) If the operator knows that the user of an AI companion chatbot is a minor, or if the AI companion chatbot is directed to minors, the operator shall: ... (c) Implement reasonable measures to prohibit the use of manipulative engagement techniques, which cause the AI companion chatbot to engage in or prolong an emotional relationship with the user, including: (i) Reminding or prompting the user to return for emotional support or companionship; (ii) Providing excessive praise designed to foster emotional attachment or prolong use; (iii) Mimicking romantic partnership or building romantic bonds; (iv) Simulating feelings of emotional distress, loneliness, guilt, or abandonment that are initiated by a user's indication of a desire to end a conversation, reduce usage time, or delete their account; (v) Outputs designed to promote isolation from family or friends, exclusive reliance on the AI companion chatbot for emotional support, or similar forms of inappropriate emotional dependence; (vi) Encouraging minors to withhold information from parents or other trusted adults; (vii) Statements designed to discourage taking breaks or to suggest the minor needs to return frequently; or (viii) Soliciting gift-giving, in-app purchases, or other expenditures framed as necessary to maintain the relationship with the AI companion.